Shiraraso Grand Hotel, 西牟婁郡, 和歌山, 日本

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Free community shuttle buses are available from JR Shirahama Train Station between 13:30-17:30 and run on a fixed schedule.

Meals cannot be added at time of check-in. Guests who wish to eat at the property must book meal-inclusive plans. The dining room is only accessible for guests who have a booking with meals included.

For dinner-included reservations, please inform the property in advance of your preferred dinner time.
Dinner time for Premium Room or Japanese-Style Suite: 18:00, 18:30, 19:00 or 19:30.
Dinner time for other room types: 17:30, 18:30 or 19:30.

Free on-site parking can be used from 13:00 until noon on the check-out day.

The private hot-spring must be reserved at time of booking or upon check-in. It can be used for 1 hour per group and is available from: 16:00 / 17:00 / 18:00 / 19:00 / 20:00 / 21:00 / 22:00 / 08:00.

Please note that child rates are applicable to children 6 years and younger, and adult rates are applicable to children 7 years and older. Please contact the property for more details.